"JONES'S YOGURT."   Term Paper ID:20115 Click to get this paper

Essay Subject: Analysis of [hypothetical] organization. Turnover, computers, expert systems, operational feasibility.... More...

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Paper Abstract: Analysis of [hypothetical] organization. Turnover, computers, expert systems, operational feasibility. Paper Introduction: I. Introduction This is an analysis of an organization that has been growing rapidly and that is now in need of the automation of certain functions for greater efficiency and savings. Mr. Jones started Jones's Yogurt as a small store some ten years ago, and he was so successful that he began opening subsidiary stores and controlled them from a central office. In ten years, the chain has spread across the state and is about to open branches in neighboring states. Throughout this growth period, Mr. Jones has been the central authority, basing the orientation and training of new hires for the various stores on the methods he used personally when he was operating out of his one original store. In this way he exerted quality control and gave the individual stores the Text of the Paper: The entire text of the paper is shown below. However, the text is somewhat scrambled. We want to give you as much information as we possibly can about our papers and essays, but we cannot give them away for free. In the text below you will find that while disordered, many of the phrases are essentially intact. From this text you will be able to get a solid sense of the writing style, the concepts addressed, and the sources used in the research paper. storesome ten years ago and open branches inneighboring states Throughout out of hisone original store In this way he exerted store in this way and thatthe fact is to be automated By the that he had exerted firstin his open store and of a computer system that andtraining to see that all a system was also one of the system orienting new employees to the stylerequired for the was still necessary to train a few new have been reduced Turnover was much higher of stores has increased Mr Jones has found that spending too much time on day-to-day operations expert system thatwill maintain the businesstoday and an expert system business administration with a new kind ofautomation The first work This automation comesunder the machines Expert systems imitate the the if-then rulesused by the expert to reach a decision remaining cases the machine recognizes that it successful applications ofexpert systems technology have been be problems because of the difficulty in transferringexpertise from of time process control The problem useful but not infallible and subjective There should optimal solution or creativity The control operation of Mr Jones' be encoded into acomputer program The purpose of much more efficient They would spendless expert systems on a PC-based expensive Expert systems have been developed in three specific areas into thecapabilities of the expert system Problem diagnosis freeing up of Mr Jones for areorganization undue disruption The work flow also remains the same and because it can operate at allhours with a the software based on Mr Jones's expert knowledge new system and they in turn will continue to control the hiringpolicies and expert expense of shifting to the new system canbe minimized by expert system There are anumber knowledgebase and an inference engine The inference the knowledge base includes impreciseinformation or when data or set theory Existing programs embody fewmonths and might be reduced to a few an expert system based on theknowledge of to monitor sales volume in each topromote those products that will sell best at different be incorporated The system must functionthroughout the day asnecessary The PC system in the stores Englewood Cliffs New Jersey Prentice-Hall from dumb machines The Economist February George T Geis and Robert L Kuhn Micromanaging of the automation of certain functions for greaterefficiency and from a central office In ten years the chain new hires for the variousstores on the methods he to the public He had reasonedthat his early they went to different stores in different number increased it became more difficultfor been able to continue a hands-on managementstyle with sales during the day and makerecommendations as were directed by computerand by telephone and that was the matter of turnover of in-store cost andinventory controls Turnover was at Jones felt that were the company larger with moreopportunity for to exertcentralized control not only over training but over system is becoming inefficient andcostly In addition the company has management information system MIS approach Mr Jones has Statement of Scope and Objectives The use of control over differentfunctions An article in the British magazine companyworkforces The coming round will automate decision-making itself whichcould that promises to change both the ways inwhich of things he or she needs to knowto make a computer resulting in a system that canduplicate the decision-making potential for such a system depends on the specific types expert systems approach First it should bedetermined whether expertise on service technicians in differentregions or the need for cognitive with knowledge easilypartitioned into categories The problem should not be natural language-intensiveand expertto a variety of locations based such knowledgeavailable to less experienced managers This would be multiplied Small businesses a number ofhuman experts such as objectives for the present application are resource allocation Feasibility The organizational structure can bemaintained links can be updated andconnected as it nowexists while removing Mr Jones from hands-on same for the company except for theinitial need for computer control the operation of thedifferent stores Training of managers is can be effected on the job through thecomputer whether a potential employee fits therequirements of existing computersystem linking the central office to the individual outlay further There are two recommending a specific course of are missing or areeven contradictory and to accomplish this they the expert in this case Mr Jones The time system adapts easily to the needs of theexpert system III expert system which isfeasible for make suggestionsas to what products to feature during the pre-hiring testing and continuing to termination with a minimum of direct humaninvolvement at the store level Geis George T Robert L Kuhn Business Integrating the Technology Norwood New Richardson and Marjorie J DeFries Intelligent Systems in Business I Introduction This is an analysis of an organization that he was so successful that this growth period Mr Jones has been the centralauthority quality control and gave theindividual stores that each store was operated time of this assessment there were more than stores then in the growing chain of stores connectedthe individual stores to the central office A system of the stores conformed to his central philosophyand reasons whyMr Jones found it job and bringing them up to speed as quickly as managers each month eitherbecause of new store openings or the for store personnel and though the managerscould train these hecan no longer maintain hands-on control with the existing and not enoughon long-range projections and plans After an investigation control desired through computerization of is particularly valuable for a company fortraining round of automation automated routine tasks in heading of expert systems a term way people think The designers pick the based on the information at hand These does nothave the necessary information or expertise and says responses to a problem There arevarious questions that can be one individual to another a requirement for expertisedistributed might also derive from ageneral shortage of skilled personnel also beexperts who can perform the task Yogurt fulfills these requirements necessitating the the expert systems is to capture knowledge used time training and consulting with less experienced managers and system because the related hardware andsoftware costs are be of management resource allocation problem diagnosis and properly belongs toall three of of the corporate management structure to indeed that is the verypurpose of implementing the direct link to the central creating the if-then key that train their new hires asneeded The computer program itself systems can include testing for careful planning There is an outlay for the centralsystem of existing expert systems that might be adapted engine is the program thatapplies the rules in the rules may be conflicting Expert systems haveto be able theseprinciples and the programmer then shapes weeks if the programming is not the president of the company Mr Jones The existingcomputer system storeon an ongoing basis In times and even indifferent stores allowing each store to be will serve as the user interface and nothing Inc Richardson J Jeffrey Introduction in Smart advice from dumb machines The Economist February TransformingBusiness Leaders with Personal Computers savings Mr Jones started Jones's Yogurt as a small has spread across the state and is about to used personally when he was operating success could be repeated in each cities It isthis centralized control exerted by Mr Jones that Mr Jones to maintain the hands-on management some automation in the form to inventory decisions scheduling and even hiring One of the reasons for such Training of new hires wasan essential part of the a moderate level for managers thoughit advancement some of this turnover could hiring decisions aswell As the number experienced some difficulties becauseMr Jones is decided to implement a form of an expert system is becoming more common in The Economist makes itclear that a change is coming in give workers more time for creative companies compete and the ways in which people work with decision The designers then work through processes of the expert in to percentof cases In the ofdecision-making tasks set for it The most the subject is unavailable or in shortsupply There may vigilant and alert expertise over an extendedperiod heuristic or based on rule-of-thumb rulesthat are should not require common sense an on simple rules that can would make the mostexperienced and productive managers and entrepreneurs in particular can benefit from the useof Mr Jones might require would be too scheduling and assignment and training with the latter fitting The benefit to be derived is the to the necessary expert system software without responsibility The systemshould be more efficient than what exists now programmers who understand expert systems todevelop necessary to explain thesoftware and the system itself Mr Jones wants to the company or not Economic Feasibility The stores The majorexpense however is the programming of the elements central to an expert system a action Some expert systems cansuggest complex decisions even when often employ an area ofmathematics known as fuzzy involved in the changeover should be no more than a Requirements Specifications The MIS system to be implemented is a PC-based system The system must be constructed course of the day in order Training of new hires is to the central office level but it must allow for changes Micromanaging Transforming Business Leaders with Personal Computers Jersey Ablex Publishing Corporation Smart advice Integrating the Technology Norwood New Jersey Ablex Publishing Corporation has been growing rapidlyand that is now in need he began openingsubsidiary stores and controlled them basing the orientation and training of the same face to present in the same way would make customersfeel at home if inthe Mr Jones' chain As the under hisdirection At first he had was developedwhereby Mr Jones could monitor to his management style Individual managers more and more difficult to continue a hands-onmanagement possibleboth in terms of customer relations and in terms departure of an already-trainedmanager Mr new hires Mr Jones still felt a need computer system The work load is too great and the of possibleoptions through the use of some form of Mr Jones' ownexpert knowledge II Problem Definition purposes and for the maintenance of quality thesixties and seventies leading in many cases to reductions in for the technology that istaking on a corporate role and brainof a human expert to find out what sorts rules are then fed into the so calling in a humanexpert to solve the problem The asked to determine whether a task isappropriate for the over a wide geographical area Second the task involved should beknowledge-intensive symbolic in nature and who agree on and can justify orexplain solutions application of the specific knowledge of the one byexpert managers to identify and solve problems and to make yettheir influence and impact on the organization within their reach while the services of scheduling and assignment The three these functions Feasibility Study Operational address the futuremission of the company The existing computer system to maintain the operation office and the central officesoftware Personnel requirements remain the will empower the software to should include further training andoperational guides so that training new hires withspecific questions used to determine changes and for any necessary adaptation of the to this particularuse which would reduce the knowledge base to the information in the knowledgebase to work in domains where hard and fast rules the program with the knowledgegleaned from toodifficult and if the existing can be adapted to the needs of the this way the central office can The system must control hiring and other personnelmatters beginning with connected at all times to thecentral office It must function more complex should be required at Richardson and Marjorie J DeFries Intelligent Systems in J Jeffrey Richardson Introduction in Englewood Cliffs New Jersey Prentice-Hall Inc Ibid Ibid storesome ten years ago and open branches inneighboring states Throughout out of hisone original store In this way he exerted store in this way and thatthe fact is to be automated By the that he had exerted firstin his open store and of a computer system that andtraining to see that all a system was also one of the system orienting new employees to the stylerequired for the was still necessary to train a few new have been reduced Turnover was much higher of stores has increased Mr Jones has found that spending too much time on day-to-day operations expert system thatwill maintain the businesstoday and an expert system business administration with a new kind ofautomation The first work This automation comesunder the machines Expert systems imitate the the if-then rulesused by the expert to reach a decision remaining cases the machine recognizes that it successful applications ofexpert systems technology have been be problems because of the difficulty in transferringexpertise from of time process control The problem useful but not infallible and subjective There should optimal solution or creativity The control operation of Mr Jones' be encoded into acomputer program The purpose of much more efficient They would spendless expert systems on a PC-based expensive Expert systems have been developed in three specific areas into thecapabilities of the expert system Problem diagnosis freeing up of Mr Jones for areorganization undue disruption The work flow also remains the same and because it can operate at allhours with a the software based on Mr Jones's expert knowledge new system and they in turn will continue to control the hiringpolicies and expert expense of shifting to the new system canbe minimized by expert system There are anumber knowledgebase and an inference engine The inference the knowledge base includes impreciseinformation or when data or set theory Existing programs embody fewmonths and might be reduced to a few an expert system based on theknowledge of to monitor sales volume in each topromote those products that will sell best at different be incorporated The system must functionthroughout the day asnecessary The PC system in the stores Englewood Cliffs New Jersey Prentice-Hall from dumb machines The Economist February George T Geis and Robert L Kuhn Micromanaging of the automation of certain functions for greaterefficiency and from a central office In ten years the chain new hires for the variousstores on the methods he to the public He had reasonedthat his early they went to different stores in different number increased it became more difficultfor been able to continue a hands-on managementstyle with sales during the day and makerecommendations as were directed by computerand by telephone and that was the matter of turnover of in-store cost andinventory controls Turnover was at Jones felt that were the company larger with moreopportunity for to exertcentralized control not only over training but over system is becoming inefficient andcostly In addition the company has management information system MIS approach Mr Jones has Statement of Scope and Objectives The use of control over differentfunctions An article in the British magazine companyworkforces The coming round will automate decision-making itself whichcould that promises to change both the ways inwhich of things he or she needs to knowto make a computer resulting in a system that canduplicate the decision-making potential for such a system depends on the specific types expert systems approach First it should bedetermined whether expertise on service technicians in differentregions or the need for cognitive with knowledge easilypartitioned into categories The problem should not be natural language-intensiveand expertto a variety of locations based such knowledgeavailable to less experienced managers This would be multiplied Small businesses a number ofhuman experts such as objectives for the present application are resource allocation Feasibility The organizational structure can bemaintained links can be updated andconnected as it nowexists while removing Mr Jones from hands-on same for the company except for theinitial need for computer control the operation of thedifferent stores Training of managers is can be effected on the job through thecomputer whether a potential employee fits therequirements of existing computersystem linking the central office to the individual outlay further There are two recommending a specific course of are missing or areeven contradictory and to accomplish this they the expert in this case Mr Jones The time system adapts easily to the needs of theexpert system III expert system which isfeasible for make suggestionsas to what products to feature during the pre-hiring testing and continuing to termination with a minimum of direct humaninvolvement at the store level Geis George T Robert L Kuhn Business Integrating the Technology Norwood New Richardson and Marjorie J DeFries Intelligent Systems in Business If this paper is not what you are looking for, you can search again: Search for: or Click here to request an essay written just for you.