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COMMUNITY POLICING.
  Term Paper ID:26962
Essay Subject:
Examines how Total Quality Management might be implemented in community policing to solve crime problems in Brooklyn, NY, precinct.... More...
6 Pages / 1350 Words
7 sources, 7 Citations, APA Format
$24.00

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Paper Abstract:
Examines how Total Quality Management might be implemented in community policing to solve crime problems in Brooklyn, NY, precinct.

Paper Introduction:
Introduction Community policing has become a significant area of focus in police work in recent years as urban and suburban departments have fought increasing levels of crime. The effect of community policing has largely been positive, with crime rates reduced substantially in some areas (New York City, for example) and with positive reactions from both law enforcement agencies and the public at large. Despite the progress that has been made, critics charge that community policing is a vague concept that can encompass everything from merely hiring additional officers to having officers take a proactive role in preventing crime rather than simply reacting to it. Some have proposed that total quality management (TQM), a tool used in industry, can be applied to law enforcement in general, and to community policing in particular. This research

Text of the Paper:
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policing has largelybeen positive with crime rates reduced substantially in that community policing is a vague conceptthat can encompass can be applied to law enforcement ingeneral and to involvingalcohol These range from drunk in public to occurring or fromescalating into more benefit as measured as a reduction in alcohol-relatedincidents can enforcement agencies taking aproactive role in preventing crime PolicingService program In addition to hiring more sworn personnel funds to have a higher profile on the streets Quist p used to open aneighborhood police station after the residents collected are at the heart of community citizens committee was formed tointeract with precinct personnel seek to improve their productivity be involved inthe process can be accomplished as well Gianakis Davis p In the case fromone area of responsibility to likely to confuse citizens and officers alike theorganization in this case that the beginning Training Once the mission statement has been developed individual should receive training in TQM and that they are able to makerecommendations on how to improve understand theprinciples behind TQM but they also how andwhere improvements can be made It is this aspect to the morale of the organization as a whole This community policing Since officers are encouraged to interact more with of the key aspects of TQM customer is the public at large including those who officer who fills out a report promptly and accuratelyprovides a there can be discrepancies and perhaps miscarriages of justice at least toprovide additional resources to in groups and in solving their action to correct it Quality is an ongoing conducted The move to community policing itself is changing it from a reactiveorganization to a proactive organization that communities agencies are able to overcome J November Reinventing orrepackaging public services T Cheek D April Seattle matches citizeneffort with city dollars The Free Press in recent years as urban and suburban departments have from both lawenforcement agencies and the public at large Despite crime rather thansimply reacting to it Some have proposed that solvesome of the issues confronting a Brooklyn precinct The has implemented a community policing program designed toincrease visibility success according to informal surveysconducted among the community a variety ofactivities and strategies that vary from community to police officers to the payroll using funds available andtrain civilian personnel or to pay overtime public matching funds to bring together members police station provides local residents with policeofficers who precinct it was done so with both the policehas been largely informal Total Quality Management at all levels of the organization be committed provideservices rather than products and the principles segment of the precinct's operations Instead TQM should be culture for community policing as opposed situation the implementation of TQM wouldbegin community policing efforts are newprograms rather than existing programs job function and regardless ofwhether they are sworn personnel as well as volunteers would be encouraged tobecome TQM aswell Snyder p Not employees managers need to listen are established but not responded to theorganization will not only in law enforcement are not used to soliciting suggestions fromtheir jobs and the police function more effectively to those needs every time and including other officers dispatchers andsupport personnel district attorneys canbe used in legal proceedings If the reports domestic dispute may forward a copy of his reportto all levels receive trainingin how to effectively implement a to quality and in ways to monitor the effectiveness of aquality program within an organization can result in changes throughout their environs These communities are seeking to remake a way to rebuild communities and COPS fight crime with badge bike and cellular phone AmericanPrinter pp McCune J C September A day in Cities Weekly p Snyder N Introduction Community policing has become a significant some areas NewYork City for everything from merely hiring additional officers community policing in particular This research examineshow TQM might drunk driving with somefamily disputes also serious problems While community policing in be realized Community Policing Community policing is a rather than their traditional reactiverole of responding to crime fromthis program can also be used to Some cities such as Seattle funds to beginthe project Staffed and funded by city monies policing's successor failure Morrow Cheek p Precinct has to identify how community policing and their profitability At the heart through internal communications andtraining programs The process of Precinct a TQM program should another and there may be changes in thepersonnel within and may result ina failed program rather than mission statement would be formulated withcommunity representatives and publicized the precinct will needto implement an organization-wide training program which learn how to apply its principles to accomplishing the tasks the ways in which they perform need to rethink their relationshipwith of TQM that is criticalto the success is particularly important and difficult in a law enforcementenvironment which the community they arein a unique position to bring suggests that each employee learn toconsider the needs of the seekpolice services for a variety of record of events which can as a result Since community policing emphasizes prevention the family before more significant problemsoccur McCune p own problems Employees needto be instructed in the processthat does not disappear after one way that cities andcounties are seeking to enjoys a close relationshipwith communities that is not some of thenatural distrust that Public Administration Review p Lamparter Nation's Cities Weekly pp Quist J October House okays billion foughtincreasing levels of crime The effect of community the progress thathas been made critics charge total quality management TQM a tool used in industry Problem Precinct in Brooklyn has a high incidence of incidents and prevent incidents from either and the officers all parties have indicatedthat additional community Ingeneral community policing refers to law fromfederal community policing program such as the Community Oriented to existing personnel in orderto enable departments of the community withpolice officers In Seattle matching funds were build relationships with the community analysts acknowledgethat these relationships additionalofficers and community involvement A TQM has gained much attention in recent years as Americanmanufacturers to the TQMprocess In small organizations getting all employees to of TQM should be able tobe applied to community policing madean agency-wide operation This is because personnel get transferred to the rest of theagency is with a new mission statement from the highest levels of TQM can be built into the programfrom personnel non-sworn personnel or volunteers Lamparter p Each more active in their job design so only do managers need to to the suggestions of their employees on not accomplish its quality goals but it will dodamage officers but this is one of the cornerstones of andefficiently COPS p Understanding Customer Needs One on time In the case of communitypolicing the and even those arrested A police are not filled out clearly a social service agency for possible intervention or quality philosophy and learn how to workproductively thatplan and how to take theorganization with regard to how business is the waythat the police department functions improve the qualityof life within August American City County p Gianakis G A Davis G the life New Orleans'top cop Management Review pp Morrow H Vision Values and Courage Leadership forQuality Management New York area of focus in policework example and with positive reactions tohaving officers take a proactive role in preventing be implemented in a community policing situation to stemming from or exacerbated by alcohol Theprecinct also thisprecinct has met with limited general term used to describe For some agencies this has meant addingadditional purchase additional equipment to hire have combined community policing effortswith in conjunction with thematching funds the combined these two situations when community policingwas implemented in the wouldbe implemented but the communication between the committee and of successful TQM programs is the requirement that allemployees has been adapted to companies that not be initiated onlyin one the community policing effort In addition having adifferent a successful one The Mission Statement In any community policing throughout the community as wellas within the precinct Since most would include allemployees regardless of their rank or at hand Officers and support theirjobs This involvement requires that managers receive training in employees Instead of imposing their will and ideas on of the program If employee involvement groups sometimescalled quality circles operates on a para-military style culture Manymanagers back ideas to their managers about how toperform their customer anticipate those needs and providesolutions reasons The customer can also includeothers in the judicial process be followed up by others or which rather than reaction anofficer who responds to a Conclusion Quality programs require that employees at complex planning that accompanies a strongcommitment a few iterations Instead implementing improve the level of policing that is providedwithin necessarily adversarial By positioningcommunity policing as can occur between police and those they serve References W C April Whatever happened to TQM bump for locallaw enforcement help Nation's policing has largelybeen positive with crime rates reduced substantially in that community policing is a vague conceptthat can encompass can be applied to law enforcement ingeneral and to involvingalcohol These range from drunk in public to occurring or fromescalating into more benefit as measured as a reduction in alcohol-relatedincidents can enforcement agencies taking aproactive role in preventing crime PolicingService program In addition to hiring more sworn personnel funds to have a higher profile on the streets Quist p used to open aneighborhood police station after the residents collected are at the heart of community citizens committee was formed tointeract with precinct personnel seek to improve their productivity be involved inthe process can be accomplished as well Gianakis Davis p In the case fromone area of responsibility to likely to confuse citizens and officers alike theorganization in this case that the beginning Training Once the mission statement has been developed individual should receive training in TQM and that they are able to makerecommendations on how to improve understand theprinciples behind TQM but they also how andwhere improvements can be made It is this aspect to the morale of the organization as a whole This community policing Since officers are encouraged to interact more with of the key aspects of TQM customer is the public at large including those who officer who fills out a report promptly and accuratelyprovides a there can be discrepancies and perhaps miscarriages of justice at least toprovide additional resources to in groups and in solving their action to correct it Quality is an ongoing conducted The move to community policing itself is changing it from a reactiveorganization to a proactive organization that communities agencies are able to overcome J November Reinventing orrepackaging public services T Cheek D April Seattle matches citizeneffort with city dollars The Free Press in recent years as urban and suburban departments have from both lawenforcement agencies and the public at large Despite crime rather thansimply reacting to it Some have proposed that solvesome of the issues confronting a Brooklyn precinct The has implemented a community policing program designed toincrease visibility success according to informal surveysconducted among the community a variety ofactivities and strategies that vary from community to police officers to the payroll using funds available andtrain civilian personnel or to pay overtime public matching funds to bring together members police station provides local residents with policeofficers who precinct it was done so with both the policehas been largely informal Total Quality Management at all levels of the organization be committed provideservices rather than products and the principles segment of the precinct's operations Instead TQM should be culture for community policing as opposed situation the implementation of TQM wouldbegin community policing efforts are newprograms rather than existing programs job function and regardless ofwhether they are sworn personnel as well as volunteers would be encouraged tobecome TQM aswell Snyder p Not employees managers need to listen are established but not responded to theorganization will not only in law enforcement are not used to soliciting suggestions fromtheir jobs and the police function more effectively to those needs every time and including other officers dispatchers andsupport personnel district attorneys canbe used in legal proceedings If the reports domestic dispute may forward a copy of his reportto all levels receive trainingin how to effectively implement a to quality and in ways to monitor the effectiveness of aquality program within an organization can result in changes throughout their environs These communities are seeking to remake a way to rebuild communities and COPS fight crime with badge bike and cellular phone AmericanPrinter pp McCune J C September A day in Cities Weekly p Snyder N

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